Shipping Policy
Know Your Local Shipping Codes

For our customers outside the US, please be aware of your local laws regarding the shipment of paints, and fire features. All purchases from Moderustic Inc, are pre-paid. If you you are outside the United States, please inform us of the country you would like to ship to along with the product you want to purchase. We will let you know if we can ship to that country and if so, will give you a quote including shipping charges. We will accept a certified check or cashier's check, bank wire transfer. Once funds clear our bank, we will ship product to you.

All orders charged in full are to be deemed Custom. All custom orders are charged 100% in full. Your credit card is charged when you place the order. This is due to the fact that so many products sold by Moderustic Inc are build-to-order products. We can and only will give a full refund if the order has not begun the order process. This generally happens within 24 hours. Once the order process begins there can and will be a restocking, cancellation, voiding or processing charge. Depending on the time frame of the said change and or cancellation there can be a 20% and up to 70% or even more charged back for this action. Caveat Emptor, (buyer beware) If your not sure then do not place the order!
Moderustic Inc Return Policy and Legal Notices

• Returns must be made within 30 days of purchase with exceptions only by management.
• Returned products must be unused and/ or unmixed.
• Returned products must be packaged well to avoid damage in transit, OR YOU WILL BE RESPONSIBLE FOR THE DAMAGE.
• Returned products that are damaged in transit will not be able to be refunded.
• Refunds will be made towards product cost only.
• Refunds will not be given for non-product labor costs (consulting fees, installation fees, labor, shipping etc.)
• Restock fees may apply depending on which items are being returned. (30% to 70%)

Glass/ burning products 30%, Burners 50%, Custom Burners 70%, Metal Pans or any Custom Metal Work, Electronics are not returnable ever!

• Refunds are processed after customer’s review and acceptance of refunded amount.
• Refunds take approximately 1 week for processing less any customer delays.
• Any return must have a return authorization in writing by the management and this will be noted.
• There are no returns or refunds on any custom metal products what so ever!
• We are not responsible for local codes and or if any of our products are or are not approved. Please check with your local building department or governing agencies for proper approvals before purchasing. Custom built or designed items are not returnable for any reason.
• Any Designs, Drawings, PDF Files, Ideas, Pictures, Attachments, Renderings, Facsimiles, Faxes, Blue Prints, Copies, Documents and even copy written materials once sent to Moderustic Inc, Ed Jaunzemis, Aquatic Glassel or any employee of Moderustic Inc becomes property of said company to use, distribute, copy, reproduce, manipulate, recreate, modify, advertise, promote, lay claim to and or use in our discretion as we need. If you do not agree with these terms then please do not send us anything. Our intentions are to create for you the "Customer" and it is our vast collection of material that will spawn an idea for you to have us create something for you. If we should create something/ anything for you that is one of a kind, you do not own any rights to this or there idea or ideas, product or concept in any way shape or form.

(i.e. 2/ 3-Day Select, Next Day/ 2nd Air, etc.):
If UPS fails to deliver your packages within the expedited delivery time frame you have chosen, they can or will refund a PORTION of the delivery charges. We will pass 100% of the UPS refund back to you. The amount refunded is determined by UPS and will be less than the original expedited shipping charge that you originally paid. This is due to surcharges and fuel charges. We do not determine what will be credited back.

UPS 3 Day Select is not guaranteed 3 day transit time. Depending on your shipping address will determined your transit time. Transit times can vary between 3 - 5 business days depending on your shipping address provide. Please call us at (909) 989-6129 if you would like to know what the transit time for this option is in your area.
Click Here to see additional Terms and Conditions!

* All orders charged in full are to be deemed Custom. All custom orders are charged 100% in full.
All of the pictures and content are copy written on this website: U.S. Copyright Registration No is: VA 1-650-624
Entitled: "Moderustic 1107"
Effective registration date is February 1, 2008.
Has anyone ever told you "Nice Logs" ? Nooo, I don't think so.
CSLB# C-17 693887 - US patent # 7,976,360 B2 - Violators will be prosecuted.